1. Introduction & Overview

IMP Transfer Service ("Company", "we", "us", "our") is dedicated to providing world-class luxury transportation and chauffeur services across Florida. Your privacy is paramount to us. This Privacy Policy details how we collect, utilize, store, and safeguard your personal information when you access our website, mobile Progressive Web Application (PWA), and luxury booking services.

2. Information We Collect

To process your luxury transfer reservations efficiently, we collect the following types of information:

• Personal Identifiers: Full Name, Email Address, and Mobile Phone / WhatsApp Contact Number.
• Trip & Booking Details: Pickup location, destination address, travel dates, pickup times, passenger counts, flight numbers, and special travel requests.
• Location & Technical Data: Precise GPS coordinates (when location detection is authorized), IP address, browser type, device identifiers, and website usage cookies.
• Payment Details: Encrypted transaction data processed securely via PCI-compliant gateway partners. We do not store full credit card numbers on our servers.

3. How We Use Your Data

We utilize your information strictly for legitimate operational purposes, including:

• Fulfilling and managing your transfer reservations and hourly chauffeur charters.
• Sending automated SMS, WhatsApp, and email booking confirmations, invoice receipts, and driver dispatch updates.
• Enhancing our website performance, PWA mobile experience, and customer support responsiveness.
• Complying with applicable legal regulations and transportation safety laws.

4. Information Sharing & Disclosure

We do NOT sell, trade, rent, or lease your personal information to third parties. Disclosure is strictly limited to authorized licensed chauffeurs, payment processors, and vehicle operators assigned to your transfer itinerary.

5. Data Security & Storage

We employ high-grade SSL/TLS encryption technology and secure database architecture to protect your data against unauthorized access, loss, or disclosure. Access to sensitive booking data is restricted exclusively to authorized personnel.

6. Contact Us

If you have any questions or privacy concerns regarding this policy, please contact our Privacy Department:

Address: 1001 North Federal Highway Suite 329, Hallandale Beach, Florida 33009
Email: imptransferservice@gmail.com
Phone: +1 (786) 380-5118 (24/7 Available)